Privacy Policy

Last Updated:

Introduction

Calmeuhandmade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our garden furniture restoration services and visit our website.

Information We Collect

We collect information that you provide directly to us when you:

  • Request a quote for garden furniture restoration services
  • Contact us through our contact form
  • Visit our workshop or communicate with us by phone or email
  • Schedule a consultation for furniture restoration

The types of personal information we may collect include:

  • Name and contact information (email address, phone number, postal address)
  • Details about your garden furniture and restoration requirements
  • Photographs of furniture pieces for assessment purposes
  • Payment information for restoration services

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our garden furniture restoration services
  • Process and respond to your inquiries and requests for quotes
  • Communicate with you about restoration projects and service updates
  • Schedule consultations and coordinate furniture collection and delivery
  • Process payments and manage service transactions
  • Send you information about our services, promotions, and updates (with your consent)
  • Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business and providing restoration services (e.g., payment processors, delivery services)
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of our customers
  • With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For more information about how we use cookies, please see our Cookie Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Calmeuhandmade
Unit 5, Lopen Rd
London N18 1PU
Great Britain
Phone: +447931190333
Email: info@calmeuhandmade.world

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